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Blog Jun 5, 2025

Using Custom Data for More Personalized Email Outreach

We all know state lawmakers are inundated with messages. During a legislative session, hundreds of emails pour in daily — from constituents, advocates, lobbyists, and colleagues. Cutting through that noise requires more than good timing or a compelling subject line. It requires relevance. While 91% of congressional staff say it’s helpful to understand how a bill would affect their district or state, just 9% say they receive that kind of customized information on a regular basis.

The cost of generic outreach is high. Messages that feel impersonal often go unread or unremembered. More importantly, they miss the chance to advance your policy goals.


Why Personalized Outreach Is Imperative

You’re not just trying to inform. You’re trying to influence. That only happens when the person on the other end feels your message speaks directly to their interests, district, and work.

Personalized email outreach to state legislators helps you:

  • Build credibility with individual lawmakers
  • Accelerate response times and meeting conversions
  • Increase co-sponsorships and legislative momentum
  • Avoid fatigue from repeated, vague outreach

In legislative offices where staff sort through hundreds of messages a week, personalized communication isn’t just courteous, it’s strategic. Tailored outreach stands out, signals credibility, and increases the likelihood your message is taken seriously.


The Role of Custom Data

Effective personalization doesn’t mean writing 132 unique emails. It means leveraging custom data — facts about a legislator’s district, voting record, committee assignments, and interests — to segment and target communications with precision.

Custom data allows you to:

  • Tailor your policy message to what a legislator values or prioritizes
  • Localize your asks by referencing how a bill will impact their district
  • Reference their previous support for similar legislation or partnerships
  • Acknowledge shared goals using caucus participation or sponsored bills

How to Do It at Scale with Quorum

Quorum State brings officials, state bills, and regulations across all 50 states and territories into one platform, giving your team the ability to segment lawmakers, localize messaging, and coordinate outreach in real time.

Here’s how to put it to work:

  • Segment by what matters: Use Quorum’s real-time legislative database to filter lawmakers by geography, committee, voting history, or sponsored legislation. You can also use custom fields to tag lawmakers based on your internal strategy, such as priority level, relationship owner, or policy stance.
  • Showcase your organization’s footprint: With Impact Reports, create and attach polished, branded briefs with tailored economic and organizational footprint data, such as facility locations or taxes paid, to make an even more compelling case for support.
  • Personalize at scale: Use dynamic fields and legislator-specific data (like district stats, past votes, or policy interests) to tailor your message within a single email template. This lets you deliver individualized communication efficiently, without sacrificing a personal touch.
  • Coordinate across teams: Track touchpoints and assignments in Quorum so your whole team has visibility into which offices have been contacted, by whom, and with what message. This eliminates redundancy and ensures lawmakers receive a unified message from your organization.

By combining the data, outreach, segmentation, and relationship tracking in one system, Quorum ensures your messages don’t just get sent — they get seen, acted on, and remembered.


Bottom Line

Personalized email outreach is no longer a manual, one-off effort. It’s a strategic imperative that can be done at scale — if you use your data well.

State Teams that succeed do three things:

  1. Know their audience better than anyone else.
  2. Organize custom insights in a centralized platform.
  3. Track what works and adapt accordingly.

With Quorum State and Impact Reports, you’re not just increasing volume — you’re increasing influence.