When a crisis hits, the worst time to build your response plan is during the crisis itself. In this episode, Tommy Zei walks through the “Break In Case of Emergency” framework — from identifying your top political risks to mapping sign-off processes and activating allies — so your team moves from scrambling to responding in under 72 hours.
The Five KPIs That Prove Your Public Affairs Program Is Working
“Trust me, it’s working” is not a metric. In this episode of Policy Wins, Tommy Zei breaks down the five KPI categories every public affairs team should be tracking — policy impact, stakeholder engagement, media impressions, grassroots mobilization, and ROI — and how to turn each one into a number leadership actually believes.
